mySeniorCareHub sends daily wellness check text messages to your loved one/caregivers and automatically alerts friends or family if there’s no response.

To check in with MySeniorCareHub, simply configure your loved ones or caregivers, set the reminders and you are done!

You just need to tap that you are OK from the Assist Watch screen. You can also see help by pressing CALL ME.

MySeniorCareHub will notify your emergency contacts 10 minutes after a missed check-in. For example, if your check-in is scheduled for 9:00 AM and no response is received, your contacts will be alerted at 9:10 AM.

Yes, you can customize your weekly schedule to receive check-ins only on certain days. For instance, you might opt out of check-ins during the weekend.

Yes, the account owner can pause or resume check-ins anytime through the personal dashboard. You can also set a custom check-in schedule to skip specific days each week.

You can check in any time after receiving the check-in message. We send this 1 hour before your scheduled check-in time. For example, if your check-in is at 9:00 AM, you can respond any time after 8:00 AM by replying to the message.

We recommend adding 2-3 trusted emergency contacts who can reliably follow up on missed check-ins. Focus on choosing people who are dependable.

Yes, MySeniorCareHub sends reminders prior to your check-in time. The first reminder comes 1 hour before, followed by another 20 minutes before the check-in time. If you fail to check in, your care circle will be notified.

Contact us here, and we’ll be happy to assist!