FAQs – Track360: Live Location Tracker & Family Safety
Whether your loved ones are out and about or at home alone, you can monitor them with Track360, an all-in-one safety feature. It provides real-time location sharing, emergency alerts, and daily assistance in ensuring everyone's safety.
It is constantly on. You receive geofence notifications, check-in confirmations, automatic fall detection alerts, and real-time location updates. You're always in the loop, whether it's a child or an ageing parent.
It shows exactly where your loved one is, in real time. Say your dad goes for a walk and doesn’t return at the usual time—you can check his location instantly instead of panicking or guessing.
Yes. Track360 uses smart sensors or synced devices to detect sudden falls. You get an immediate alert so you can act fast—even if they can’t call you.
You can create safe zones, like home or the park. If your loved one enters or leaves these zones, you’ll be notified. It’s especially helpful for seniors with memory issues or children walking to school.
It's a simple way to confirm that everything is okay. Your loved one taps “I’m fine” once a day, and you get a quiet confirmation. If they forget, the system nudges them—or alerts you if needed.
Nope. That’s where Smart Notifications come in. You’ll only be notified when something needs your attention, like a missed check-in, unexpected movement, or a fall.
If she’s using a wearable device linked to Track360, it’ll still send alerts and location. If not, the last known location is shared, and the system reminds her to carry the phone next time.
Yes. Geo-fencing and fall alerts make it easier to keep them safe without constant supervision. Families with dementia patients have found it incredibly reassuring.
Not at all. It’s optimised to run in the background using smart intervals, so you get updates without draining your battery.
Yes. You can invite siblings, neighbours, or other caregivers to receive the same alerts and location updates. Safety is a team effort.
Absolutely. We use advanced encryption and never share location or personal health data with third parties. You control who sees what.
Because it’s not just GPS. It understands health, context, and safety. It detects falls, reminds for check-ins, and shares location intelligently—not just constantly.
A family in Ohio shared how they found their elderly father within minutes after he wandered out at night. Another user in California got a fall alert while at work and called emergency services in time to help her mom.
You don’t have to call every hour asking, “Are you okay?” The system tells you silently when everything’s fine—and alerts you loudly only when it’s not. It gives your loved ones freedom and gives you calm.
Real-Life Scenario-Based FAQs – Track360
Yes. One family from Illinois set a geo-fence around their father’s home and local park. When he stepped outside the zone unexpectedly, they got a notification immediately and guided a neighbour to help.
Daily Check-in has helped users like him stay connected silently. One college student in Austin said that instead of calling 3 times a day, he now gets a simple “I’m okay” tap from his grandma each morning. On days she forgets, he gets a gentle alert and calls her to make sure.
Yes. A user in Brooklyn got a fall alert while on duty, triggered through her father’s connected device. She prevented a potential fracture by promptly informing their doctor and neighbour. The app keeps watch when you can’t.
Absolutely. A user in California set up geo-fences around both locations. She receives notifications when her mother leaves one house and gets to the other. It's a gentle digital way of saying, “I’m here,” without needing a call.
Yes. Another user from Miami had a similar experience. Her aunt used the SOS option within the app during a dizzy spell at a grocery store. The app shared her location and status, and the family was able to send someone to pick her up calmly and quickly.
