SafeLynk Locket | Gold Family Membership | Mobile App | 24x7 SOS Emergency Dispatch

Customer Reviews

Emmie Henry - Greenville, North Carolina

"Finally a Safety Device My Mom Actually Wears"

We tried a few safety devices before, but my mom refused to wear them because they felt bulky and medical. SafeLynk Smart Locket completely changed that. She wears it like a normal pendant all day and forgets it's even a safety device. The SOS button is easy for her to press, and we get instant alerts on our phones. Knowing that emergency help can be dispatched 24/7 gives our whole family peace of mind. This is perfect for seniors who want safety without feeling dependent.

Harmony Lowery - Vancouver, Washington

"Peace of Mind for a Senior Living Alone"

My father lives alone, and our biggest fear was not knowing if something happened. With the SafeLynk Smart Locket, that fear is gone. The SOS feature connects him to emergency support immediately, and we get notified at the same time. The GPS tracking lets us know exactly where he is if needed. The device is lightweight, easy to charge, and incredibly reliable. This locket gives independence to seniors and confidence to families - exactly what we needed.

Meilani Morgan - Casa Grande, Arizona

"Simple Enough for Seniors, Powerful Enough for Families"

What stood out to me was how simple this locket is. No complicated screens, no confusing buttons just a clear SOS function that works instantly. Setup was quick, the app is straightforward, and alerts reach us immediately. We tested the SOS once, and the response was fast and reassuring. If you're worried your parent won't understand a smartwatch, this locket is the perfect alternative.

Daniella Castro - Palm Springs, California

"Worth Every Penny for the Peace of Mind"

SafeLynk Smart Locket is one of those purchases you hope you never need but are incredibly grateful to have. Between the SOS button, live location tracking, and 24/7 emergency response, we feel confident knowing help is always available for our loved one. It doesn't feel intrusive or bulky, and it fits naturally into daily life. For anyone caring for aging parents, this locket is absolutely worth it.
FEATURES

SafeLynk Locket is a smart medical alert device that keeps seniors safe and connected. With coverage for up to 4 premium family accounts under one roof, everyone can stay linked with SOS alerts, live location tracking, and instant notifications-all in one simple wearable.

Voice Assistant Built In: Yes - Voice Prompts with Foreign Language Support

Features: Fall Detection, GPS Tracking, Test Call Button, Voice Prompts, Waterproof, Haptic Feedback, OTA Updates

Voice Prompts: Intuitive Voice Prompts, Foreign Language Options Available

SAFETY MONITORING

  • One-tap SOS activation from the app or voice assistant
  • GPS-based real-time location sharing
  • Unlimited Notifications to family, caregivers and emergency response teams
  • 24/7 emergency dispatch support nationwide
  • Geo Fencing Alerts - Keep your loved ones safe at home
  • Fall Detection

SMART MEDICATION REMINDER

  • Track Medication Log
  • Share Medication History with Family Members and Caregivers
  • Refill Prescription Alerts
  • Ability to add medication via Camera or from photo library
  • Kiara - Voice Intelligent Agent will help to keep you safe and provide healthcare support
    • Easy to add medication without typing
    • Drug Interaction Checker
    • Symptom Checker
    • Drug Information

VITAL MONITORING

Stay informed about your health with our comprehensive vital monitoring feature. mySeniorCareHub app makes it easy to log daily vitals such as:

  • Blood Pressure
  • Blood Sugar
  • Heart Rate
  • Pulse
  • Oxygen
  • Temperature
SPECIFICATIONS
Item Condition: NEW
Manufacturer Part Number: TD-LTE-001
Package Contents: Device, USB Charger, Quick Start Guide
Battery Warning: Contains Lithium Battery – Handle with care
Gps Capability: Yes
Fall Detection: Built-in
Waterproof Rating: IP67
Sensor Speaker: Two-way voice, Haptic Feedback, LED Indicators
Battery Type: Rechargeable Lithium-Ion
Battery Size: Lithium-Ion, 800mAh
No Of Batteries Required: 1
Has Wifi: Yes
Has Gps: Yes
Waterproof Level: IP67 – Waterproof up to 3 ft immersion
Connectivity Technology: 4G LTE (AT&T), WiFi 802.11b/g/n, GPS/GNSS
Cellular Bands: LTE CAT1: 2/4/12, WCDMA: 2/5
Battery Life: Up to 5 days
Operating Temperature: -10°C to +50°C
Storage Temperature: -30°C to +70°C
Humidity Range: Up to 95%RH @ 50°C, non-condensing
Led Indicators: Power, Cellular Status, GPS Status
Accessibility Features: Accidental Activation Cancellation, Voice Prompts, Large Button, Haptic Feedback
Charging Input: 5V DC 1A USB
FAQ
Do caregivers need to register to use the service?

Yes. At least one caregiver must be registered so we know who to contact in case of an emergency.

How many caregivers or family members can I add?

You can add 2 to 3 caregivers or family members, depending on the plan you select.
If one caregiver is unavailable, another will be contacted automatically.

How do I set up the watch or locket after delivery?

Once you receive the device:

  1. Follow the instructions in the user manual
  2. Create an account on our Member Portal
  3.  Install the mobile app for additional features
Do I need a mobile app to use the service?

No. The emergency service works even without the mobile app, so your loved one is protected at all times.

That said, using the mobile app gives caregivers extra peace of mind, including:

  • Live location tracking
  • Medication reminders
  • Instant status updates for reassurance
  • Easy access to alerts and history

The app has various features that are free to use and designed to help families stay connected and informed—anytime, anywhere.

Is there a one-time setup required?

Yes. A one-time setup is required to register the device and caregiver details. After that, the service works automatically.

What is the difference between the smartwatch and the locket?

Both devices offer the same safety and emergency features.
The difference is only in design and comfort.

Do both devices provide the same emergency features?

Yes. The smartwatch and locket function the same for SOS alerts and monitoring.

Which device is easier for seniors to use?

Most seniors prefer the smartwatch because it is lightweight, familiar, and easy to wear.
The locket is available for those who prefer not to wear a watch.

What features are available in the mobile app?

The app allows caregivers to:

  • View live location
  • Receive alerts
  • Track medication reminders (optional)
  • Make Appointments
  • Get peace of mind knowing their loved one is safe
Is location tracking included?

Yes. Live location tracking is included when the mobile app is used.

Can caregivers track medication reminders?

Yes. Medication reminders are available as an optional feature in the app.

Are app features free?

Yes. All app features are free and included with the service.

What happens when the SOS button is pressed?

When SOS is pressed:

  • An alert is sent to the monitoring station
  • Caregivers are notified by call and text
  • Emergency help is dispatched if needed
Who responds to an emergency alert?

A professional monitoring/security team responds immediately and coordinates help.

Does the service contact caregivers or 911 first?

Caregivers are contacted first.
If required, 911 or local emergency services are contacted immediately.

Is professional emergency dispatch included?

Yes. Professional emergency dispatch is included in the service.

Which cellular network does the device use?

Currently, the device operates on the AT&T cellular network.

We are actively expanding coverage, and support for Verizon is planned after the first quarter of 2026.

Coverage availability may vary by location.

Will the device work in areas with weak network coverage?

The device works best where cellular coverage is available.

Can the network be changed if coverage is poor?

If coverage is weak, our team can help check alternative network options.

What is included in the monthly subscription?

The subscription includes:

  • Device connectivity
  • Professional monitoring
  • Emergency response
  • Caregiver notifications
  • App access (optional)
Is there a free trial available?

Yes. We offer a 1-month free trial for the device and mobile app features.

Can I use only the watch service without the app?

Yes. You can use only the watch service without using the app. But we insist to use the app too due to the features giving peace of mind to the caregivers.

How do I contact customer support?

After registration, you will receive:

  • Support phone number
  • Support email
  • Emergency contact details
Will I receive support details after registration?

Yes. All contact details are provided in the welcome kit and user manual.

Where is the company located?

We operate in New Jersey and California.

Is device manufacturing handled by your company?

Yes. We manage software, services, and device integration through our internal teams and partners.

What happens if the device is lost or damaged?

Please contact our support team. We will guide you through the replacement process.

Is device replacement free or paid?

Replacement costs depend on the situation.
For subscribed users, replacement costs are typically minimal or free (subject to confirmation).

How long does the device battery last?

Battery life varies by usage, but the device is designed to last 2-3 days on a full charge.

WARRANTY

Warranty

  • Manufacturing defects in materials and workmanship.
  • Device malfunction under normal, intended use.

Warranty Does Not Cover

  • Physical damage caused by drops, accidents, abuse, or misuse.
  • Cosmetic damage (scratches, dents, cracks) that does not affect device performance.
  • Loss or theft of the device.
  • Consumables such as batteries, straps, or charging cables (unless defective at purchase).

Warranty Service

If your device is found to be defective within the warranty period:

  • We will repair or replace the unit at its discretion.

Additional Notes

  • Extended protection plans may be available separately.
SafeLynk Watch | Gold Family Membership | Mobile App | 24x7 SOS Emergency Dispatch
SafeLynk Watch | Gold Family Membership | Mobile App | 24x7 SOS Emergency Dispatch
$ 49 99 (Subscription: 1 Month Free)
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