PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OUR MOBILE DEVICE SERVICE AND RELATED WEBSITE.
Welcome! By accessing or using our website located at https://myseniorcarehub.com/, resources, tools, plugins, functionalities, services and software (collectively with the Website, the "Services"), you indicate that you have read and understand this Terms and Conditions of Use Agreement (the "Terms of Use"), which incorporates by reference our Privacy Notice, located at https://www.myseniorcarehub.com/privacy-policy and agree to be bound by it in its entirety. If you do agree with the Terms of Use, or do not understand or have questions about the Terms of Use, immediately stop all use of the Services and info@myseniorcarehub.com.
The Terms of Use apply only to the Services and do not apply to any websites that are linked to the Website or Services. For access to the terms and conditions or privacy policies of linked websites, please refer to the policies of such websites. It is your obligation to review the Terms of Use before accessing the Services. Any changes to the Terms of Use will be effective immediately upon our posting them here, unless otherwise stated. We reserve the right to change the contents of the Services at any time, with or without notice.
For the purposes of this Terms of Use, the following definitions apply:
"Affiliates" refers to companies and divisions under the ownership of the Companyor that own the Company.
"Company" or " mySeniorCareHub, PBS " or "we" or "us" or "our" means mySeniorCareHub, PBS the owner and operator of the Services.
"Content" includes all Text, Graphics, design, video, information, Programming and other content, including the Intellectual Property,used on or in the Services.
"Graphics" includes all logos, buttons, and other graphical elements on the Services, including the color combinations and the page layout of the Services, with the exception of trademarks and intellectual property belonging to third-parties and displayed with permission.
"Profile" means a User profile containing personal or professional information about that User.
"Programming" includes, but is not limited to, both client-side code (including but not limited to HTML, JavaScript, etc.) and server-side code (including but not limited to Active Server Pages, VBScript, databases, etc.) used on the Services.
"Text" includes all text on every page of the Website or used for the Services, whether editorial, navigational, or instructional.
"User" means a user of the Services, whether as an individual (an "Individual User") or on behalf of a corporate entity or other organization or as a recruiter (a "Corporate User").
"User Content" means all information, data, text, software, music, sound, photographs, graphics, video, advertisements, messages or other materials submitted, posted or displayed by any User via the Services. All User Content and Submissionsare the sole responsibility of the User from which such User Content originated.
"You" or "your"(whether or not capitalized) refers to the User accessing the Website and agreeing to this Terms of Use, whether as an Individual User or Corporate User.
We may at our discretion offer various subscription services, including, without limitation, mySeniorCareHub Premium subscription and you may choose to subscribe for the same. The following terms apply if you have downloaded a version of the App onto an Apple, Inc. device. Payment will be charged to iTunes Account at confirmation of purchase. Your subscription will automatically renew unless you turn off auto-renew at least 24 hours before the end of the then current period.
Your account will be charged for renewal within 24-hours prior to the end of the then current period, at such amount at the renewal amounts indicated on Top-In-App Purchases page within the Apple iStore. You may manage your subscription and the auto-renewal may be turned off by going to your Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription to that publication, where applicable.
1. Introduction
mySeniorCareHub is a senior healthcare management app designed to provide medication reminders, SOS alerts, health tracking, and daily check-ins. By downloading or using mySeniorCareHub, you agree to the terms outlined in this agreement. If you do not agree with these terms, please discontinue use of the app.
2. License to Use the App
mySeniorCareHub grants users a limited, non-exclusive, non-transferable, and revocable license to use the app for personal, non-commercial purposes. Users may not modify, copy, distribute, or reverse-engineer any part of the software. The app and its content remain the intellectual property of mySeniorCareHub.
3. Subscriptions & Payments
mySeniorCareHub offers subscription plans (Monthly, Quarterly, and Yearly) that provide access to premium features.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Users can manage or cancel their subscription through App Store settings. Refunds are handled by Apple Support, and mySeniorCareHub does not process refunds directly.
4. User Responsibilities
Users must provide accurate registration details and are responsible for keeping their account information up to date. Additionally, users are responsible for maintaining device security and ensuring proper usage of app features, including health tracking and emergency alerts.
5. Feature Disclaimer
mySeniorCareHub provides SOS alerts, Track 360, and medication reminders as support tools, but these features do not guarantee emergency response. The app should not be used as a replacement for professional medical assistance, emergency services, or direct communication with caregivers.
6. Health Disclaimer
While mySeniorCareHub offers health tracking, it is not a substitute for medical advice, diagnosis, or treatment. Users should always consult with healthcare professionals regarding any health concerns. The app does not provide real-time emergency response services, and users should contact emergency services directly in case of a medical emergency.
7. Data Collection & Privacy
By using mySeniorCareHub, users agree to the collection and processing of data as outlined in the https://www.myseniorcarehub.com/privacy-policy. This includes health data, location data (if enabled), and other personal details necessary for app functionality. User data is handled securely and is not shared with unauthorized third parties.
8. Limitation of Liability
mySeniorCareHub is provided on an "as-is" and "as-available" basis. The app does not guarantee uninterrupted service or error-free functionality. mySeniorCareHub and its developers are not liable for any damages, including data loss, missed reminders, or failure of SOS alerts. Users assume full responsibility for any risks associated with using the app.
9. Third-Party Services & Integrations
mySeniorCareHub may integrate with third-party services such as Apple Health to enhance user experience. The app is not responsible for the accuracy, availability, or security of third-party services, and users should review their respective terms before enabling integrations.
10. Termination Clause
mySeniorCareHub reserves the right to suspend or terminate accounts if users violate the terms, misuse the app, or engage in fraudulent activity. In cases of termination, access to the app and its services may be restricted.
11. Changes to Terms
mySeniorCareHub may update or modify these terms at any time. Users will be notified of significant changes, and continued use of the app after updates constitutes acceptance of the revised terms. It is the user's responsibility to review the terms periodically.
12. Contact Information
For any concerns related to these terms, please contact us at support@myseniorcarehub.com
The Service is available only to users who are at least 18 years old. Under no circumstances should the Service be used by children under 16 years of age, and we will not knowingly collect personal information from any person we know to be in this age group. If you are using the Service for the benefit of a child, please do not provide information relating to such child unless you have obtained the child’s parents’ or guardians’ consent, including their consent to our Privacy Policy. If you discover that your child has been using the Service without your consent, or that someone has been using the Service for or on behalf of your child without your consent, please contact us using the information below under “How to Contact Us,” and we will take reasonable steps to delete the child’s information from our active databases. You may not provide access to or use the Service or Content (as defined below) thereof for the benefit of third parties or make commercial use of the Service or related Content, but you may use the Service for your personal use subject to this Agreement. Use of and access to the Service is void where prohibited. By accessing and using the Service, you shall ensure that
We reserve the right to update or modify this Agreement at any time. By continuing to use the Service after any such changes, you agree to follow and be bound by this Agreement as changed. For these reasons, we encourage you to periodically review this Agreement.
Your use of any aspect of the Service is at your own risk. You must consult with healthcare providers and make your medical decisions based on their advice.
If you use and/or access the Service on or from an Android device which you or someone else rooted or on or from an iOS device which you or someone else jail broke, mySeniorCareHub shall not be responsible for the security of your data, including your personal information, and you shall bear all responsibility for any breach, illegal access, loss and/or corruption of such data.
MYSENIORCAREHUB IS NOT PROVIDING ANY MEDICAL ADVICE OF ANY KIND. WE MAKE NO REPRESENTATIONS OR WARRANTIES WHATSOEVER IN RESPECT OF THE SERVICE. INFORMATION REGARDING MEDICATIONS, HEALTH, MEDICAL ADVICE AND OTHERWISE MAY BE PROVIDED BY THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICE. WE CANNOT ACCEPT ANY LIABILITY WHATSOEVER IN RESPECT OF ANY SUCH CONTENT WHICH IS PROVIDED BY THIRD PARTIES AND/OR ANY OTHER USERS OF THE SERVICE. ANY ACTIONS YOU TAKE BASED ON CONTENT, NOTIFICATIONS AND OTHERWISE PROVIDED BY THE SERVICE ARE TAKEN AT YOUR SOLE RISK. A. YOU SHOULD ALWAYS CHECK ANY INFORMATION PROVIDED THROUGH THE SERVICE TO ENSURE ITS ACCURACY.
We will investigate suspected violations of this Agreement or illegal and inappropriate behavior through the Service. Please note that we will fully cooperate with any law enforcement investigation or court order ordering us or directing us to disclose the identity, behavior or activities of anyone believed to have violated this Agreement or to have engaged in illegal behavior.
You may request termination of your account at any time and for any reason by sending an e-mail to support@myseniorcarehub.com. Please note that by deleting your account, all personal data stored in your account or associated with it will be deleted as well. More information about how we process your personal data can be found in our https://www.myseniorcarehub.com/privacy-policy. Any suspension or termination of your account shall not affect your obligations to us under this Agreement (including but not limited to ownership and limitation of liability), including all those obligations, which by their sense and context are intended to survive the suspension or termination of your account.
We do not warrant or guarantee that the Service will function with your mobile or computing device or be compatible with the hardware or software on any particular devices. Information will be transmitted over a medium that will be beyond our control and jurisdiction; multiple factors, including network availability, may affect alert or notification delivery or otherwise interfere with the operation of the Service.
Without limiting the foregoing, we, our licensors, and our suppliers make no representations or warranties about
We have no obligation to provide technical support or maintenance for the Service.
Although we take reasonable measures to keep the Service free of viruses, worms, Trojan horses or other code that contain destructive properties, we do not warrant or guarantee that files available for downloading through the Service will be free of such contaminations.
If you submit any information to us through or related to the Service or send us any business information, feedback, idea, concept or invention to us by e-mail, you shall ensure that such information is not confidential and that you have all necessary permission to submit or otherwise make available such information.
You further agree that:
You agree not to interfere or attempt to interfere with the proper working of the Service or to disrupt the operations or violate the security of the Service. Violations of system or network operation or security may result in civil or criminal liability. We will investigate possible occurrences of such violations, and we may involve and cooperate with law enforcement authorities in prosecuting anyone involved with such violations.
You agree to comply with all user responsibilities and obligations as stated in this Agreement. Non-enforcement or our failure to act with respect to a breach by you or others of this Agreement does not constitute consent or waiver, and we reserve the right to enforce such term at our sole discretion. No waiver of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. Nothing contained in this Agreement shall be construed to limit the actions or remedies available to us with respect to any prohibited activity or conduct.
We hereby grant to you a limited, non-exclusive, non-assignable, non-sublicensable license to access and use our Service, and any user guides, specifications or related documentation (the “Documentation”), subject to the terms and conditions of this Agreement. This license is only for your personal and non-commercial use and only for the term of this Agreement. To the extent not limited or restricted under any applicable law or regulation, you are granted permission to temporarily download one copy of the App for personal, non-commercial use only on each mobile device that you own or control.
You may not distribute or make the App available for use by others on multiple devices simultaneously. Under this license, except as and only to the extent any of the following restrictions are prohibited by applicable law or any of the restricted activities are permitted by the licensing terms of any open-sourced components incorporated into the App, you may not:
If you violate any of these restrictions, this license will automatically terminate, and you may be subject to prosecution and damages.
MySeniorCareHub and its licensors own the Site, Documentation and App, including any material or Content made available through the Service, including our proprietary algorithm, and all worldwide intellectual property rights in the foregoing. Except as expressly permitted herein, you may not copy, further develop, reproduce, re-publish, modify, alter download, post, broadcast, transmit or otherwise use any material made available in the Service.
You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in the Service. All trademarks are trademarks or registered trademarks of their respective owners.
Nothing in this Agreement grants you any right to use any trademark, service mark, logo, or trade name of ours or any third party.
This provision only applies in respect of the version of the App used on devices of Apple, Inc. This Agreement is an agreement between you and us. Apple has no responsibility for the App or the content of the App, including in respect of claims of intellectual property infringement, product liability or that the App does not conform with applicable law. To the maximum extent permitted by applicable law, Apple provides no warranty in respect of the App and has no obligation to provide support in respect of the App.
All claims in respect of the App must be directed to us and not to Apple. Your use of the App must be in compliance with the App Store Terms of Service, and you may only use the App on an iPhone or iPod that you own or control as permitted by such terms. In the event the App fails to conform to the warranty set forth herein, you may notify Apple, and Apple will refund the purchase price for the App to you. Apple shall be a third party beneficiary of this Agreement with the right to enforce this Agreement against you.
We accept no responsibility or liability for any material provided or posted by a user, at his solely discretion. We will make a reasonable effort to monitor and moderate the content posted by users for any obvious illegal content. If you believe that something appearing on the Service infringes your copyright, you may send us a notice requesting that it be removed, or access to it blocked. We suggest that you consult your legal advisor before filing a notice or counter-notice. Be aware that there can be substantial penalties for false claims. It is our policy to terminate the accounts of repeat infringers in appropriate circumstances. Send notices and counter-notices to support@myseniorcarehub.com.
Except as authorized by U.S. and Israeli law and the laws of the jurisdiction in which the Service was obtained or is used, you may not use, export or re-export the Service. Specifically, and without limiting the foregoing, the Service may not be exported or re-exported into any U.S. or Israel embargoed countries or to anyone on the U.S. Department of Commerce Denied Person’s List or Entity List or the U.S. Treasury Department’s list of Specially Designated Nationals.
You represent and warrant that you are not on any such list or located in any such country and that you will not use the Service for any purposes prohibited by U.S. or other applicable law.
This Agreement is effective until terminated by either you or us. You may terminate this Agreement at any time, provided that you discontinue any further use of the Service.
If you violate this Agreement, our permission to you to use the Service automatically terminates. We may, in our sole discretion, terminate this Agreement and your access to any or all of the Service, at any time and for any reason, after notifying you, without penalty or liability to you or any third party. In the event of your breach of this Agreement, these actions are in addition to and not in lieu or limitation of any other right or remedy that may be available to us. Upon any termination of the Agreement by either you or us, you must promptly uninstall the App on all of your devices and destroy all materials downloaded or otherwise obtained from the Service, all Documentation, and all copies of such materials and Documentation.
The following provisions survive the expiration or termination of this Agreement for any reason whatsoever: Disclaimers, Ownership, Limitations on Liability, Choice of Law and Forum, Entire Agreement and Severability.
This Agreement shall be governed in all respects under the laws of the State of Israel, exclusive of its choice of law or conflict of law provisions. In any claim or action by you directly or indirectly arising under this Agreement or related to the Service, you irrevocably agree to submit to the exclusive jurisdiction of the courts located in Tel Aviv, Israel.
This Agreement constitutes the entire agreement between you pertaining to the subject matter hereof. Anything contained in or delivered through the Service that is inconsistent with or conflicts with the terms of this Agreement is superseded by the terms of this Agreement.
This Agreement may not be modified, in whole or in part, except as described elsewhere in this Agreement. This agreement may be superseded by any terms agreed between an individual and mySeniorCareHub.
If any of the provisions of this Agreement are held to be not enforceable by a court or other tribunal of competent jurisdiction, then such provisions shall be amended, limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.
You agree that this Agreement and all incorporated agreements between you and us may be assigned by us, in our sole discretion to any third party.
All notices to you relating to this Agreement shall be posted on the Service or sent to you at the e-mail or physical address, if any, that you provided to us. All notices to us relating to this Agreement may be made either by e-mail to support@myseniorcarehub.com or
mySeniorCareHub, PBS
15 Clydesdale Road, Scotch Plains NJ 07076
Notice shall be deemed given when notice is posted on the Service or when the e-mail is sent, unless the sending party is notified that the e-mail address is invalid.