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SafeLynk Watch | Gold Family Membership | Mobile App | 24x7 SOS Emergency Dispatch

SafeLink Smart Watch - Medical Alert Device
Color :
Standard Black
24/7 SOS Emergency Response

24/7 SOS Emergency Response

Instant connection to help center
Automatic Fall Detection

Automatic Fall Detection

Alerts sent even if you can’t press button
GPS Location Tracking

GPS Location Tracking

Find your loved one anywhere
Family Notification

Family Notification

Alert up to 5 family members
Medication Reminders

Medication Reminders

Never miss a dose
Vital Monitoring

Vital Monitoring

Track heart rate & activity
Family Notification

What's in the box

● Smartwatch ● Charging Cable/Adapter
BEST VALUE
List Price
$12000
Sale Price
$4999
60% Free
4 User Plan 4 User Plan
Award Badge Best Medical Alert Device 2026
4.7
(87)
24/7 U.S. Monitoring
(1 Month Free)
Shipping & taxes calculated at checkout.
No hidden activation or cancellation fees.

Customer Reviews

Haylee Zavala - Aurora, Colorado

"Setup Was Shockingly Easy After My Previous Nightmare Experience"

I previously bought another well-known medical alert watch for my dad, and it failed right out of the box - endless setup errors and ZERO weekend support. Safelynk was the complete opposite experience. The watch connected automatically, the app walked me through each step, and within 5 minutes my dad's SOS button, fall detection, and GPS tracking were all active. What impressed me most was that their support team actually answered immediately when I had a question about Geo-fencing. No long waits, no rude agents — just helpful people. If you had bad experiences with other brands, this one will restore your confidence.

Corinne Lynn - Perth Amboy, New Jersey

"Finally, a Medical Alert Watch With Affordable Monthly Fees"

I love the idea of medical alert watches, but the monthly fees from the big brands are outrageous. My old provider charged me $40 a month and offered only one free trial month. Safelynk offers 3 months free, and after that it's only $24.99/month - and the features are BETTER. Fall detection works reliably GPS is accurate The speaker is clear Family notifications arrive instantly For seniors on a fixed income, this service finally makes sense.

Bristol Valdez - Campbell, California

"The Only Device That Didn’t Give Me False Alarms at 2 AM"

My mom had multiple false alarms with another brand, including one incident where EMTs showed up at 2:30 AM for no reason. It was stressful and embarrassing. Safelynk has been completely reliable. The fall detection is accurate - not overly sensitive - and the alerts only trigger when something real happens. We tested it gently and it responded exactly as expected. The reliability alone makes it worth it.

Kieran Barber - Kentwood, Michigan

"Customer Support That Actually Cares About Seniors"

I was nervous after reading horror stories about customer support from other companies. Safelynk has been the exact opposite. Every time I called, the support team was patient, kind, and knowledgeable. They spoke clearly, explained features step-by-step, and never rushed us. They even followed up to make sure the watch was working properly for my mother. This level of care is rare these days. Truly grateful.

Victor Roth - Delray Beach, Florida

"Works With My Network and Has Far Better Coverage Than Expected"

A major issue with my previous device was that it didn't work with my Verizon coverage. I had to return it because it constantly dropped signal. Safelynk works beautifully wherever my mom goes - whether it's on Verizon or AT&T towers. The GPS updates instantly, and the live location tracking gives me peace of mind when I'm at work. This is the first medical alert watch we've owned that has truly dependable connectivity.
FEATURES

SafeLynk Smart Watch is a smart medical alert device that keeps seniors safe and connected. With coverage for up to 4 premium family accounts under one roof, everyone can stay linked with SOS alerts, live location tracking, and instant notifications-all in one simple wearable.

Voice Assistant Built In: Yes - Voice Prompts with Foreign Language Support

Features: Fall Detection, GPS Tracking, Test Call Button, Voice Prompts, Waterproof, Haptic Feedback, OTA Updates

Voice Prompts: Intuitive Voice Prompts, Foreign Language Options Available

SAFETY MONITORING

One-tap SOS activation from the app or voice assistant

GPS-based real-time location sharing

Unlimited Notifications to family, caregivers and emergency response teams

24/7 emergency dispatch support nationwide

Geo Fencing Alerts - Keep your loved ones safe at home

Fall Detection

SMART MEDICATION REMINDER

Track Medication Log

Share Medication History with Family Members and Caregivers

Refill Prescription Alerts

Ability to add medication via Camera or from photo library

Kiara - Voice Intelligent Agent will help to keep you safe and provide healthcare support

Easy to add medication without typing

Drug Interaction Checker

Symptom Checker

Drug Information

VITAL MONITORING

Stay informed about your health with our comprehensive vital monitoring feature. mySeniorCareHub app makes it easy to log daily vitals such

Blood Pressure

Blood Sugar

Heart Rate

Pulse

Oxygen

Temperature

SPECIFICATIONS
Item Condition: NEW
Manufacturer Part Number: TD-LTE-001
Generic Keywords: Fall Alert Watch, Medical Alert Device, Safety Smart Watch, Medical Alert Watch, GPS Watch
Package Contents: Smartwatch, USB Charging Cable, Quick Start Guide, Replaceable Band
Battery Warning: Contains Lithium Battery – Handle with care
Gps Capability: Yes
Fall Detection: Built-in
Waterproof Rating: IP67
Sensor Speaker: Two-way voice, Haptic Feedback, LED Indicators
Battery Type: Rechargeable Lithium-Ion
Battery Size: Lithium-Ion, 800mAh
No Of Batteries Required: 1
Has Wifi: Yes
Has Gps: Yes
Waterproof Level: IP67 – Waterproof up to 3 ft immersion
Connectivity Technology: 4G LTE (AT&T), WiFi 802.11b/g/n, GPS/GNSS
Cellular Bands: LTE CAT1: 2/4/12, WCDMA: 2/5
Battery Life: Up to 5 days
Operating Temperature: -10°C to +50°C
Storage Temperature: -30°C to +70°C
Humidity Range: Up to 95%RH @ 50°C, non-condensing
Led Indicators: Power, Cellular Status, GPS Status
Accessibility Features: Accidental Activation Cancellation, Voice Prompts, Large Button, Haptic Feedback
Charging Input: 5V DC 1A USB
FAQ
Do caregivers need to register to use the service?

Yes. At least one caregiver must be registered so we know who to contact in case of an emergency.

How many caregivers or family members can I add?

You can add 2 to 3 caregivers or family members, depending on the plan you select.
If one caregiver is unavailable, another will be contacted automatically.

How do I set up the watch or locket after delivery?

Once you receive the device:

  1. Follow the instructions in the user manual
  2. Create an account on our Member Portal
  3.  Install the mobile app for additional features
Do I need a mobile app to use the service?

No. The emergency service works even without the mobile app, so your loved one is protected at all times.

That said, using the mobile app gives caregivers extra peace of mind, including:

  • Live location tracking
  • Medication reminders
  • Instant status updates for reassurance
  • Easy access to alerts and history

The app has various features that are free to use and designed to help families stay connected and informed—anytime, anywhere.

Is there a one-time setup required?

Yes. A one-time setup is required to register the device and caregiver details. After that, the service works automatically.

What is the difference between the smartwatch and the locket?

Both devices offer the same safety and emergency features.
The difference is only in design and comfort.

Do both devices provide the same emergency features?

Yes. The smartwatch and locket function the same for SOS alerts and monitoring.

Which device is easier for seniors to use?

Most seniors prefer the smartwatch because it is lightweight, familiar, and easy to wear.
The locket is available for those who prefer not to wear a watch.

What features are available in the mobile app?

The app allows caregivers to:

  • View live location
  • Receive alerts
  • Track medication reminders (optional)
  • Make Appointments
  • Get peace of mind knowing their loved one is safe
Is location tracking included?

Yes. Live location tracking is included when the mobile app is used.

Can caregivers track medication reminders?

Yes. Medication reminders are available as an optional feature in the app.

Are app features free?

Yes. All app features are free and included with the service.

What happens when the SOS button is pressed?

When SOS is pressed:

  • An alert is sent to the monitoring station
  • Caregivers are notified by call and text
  • Emergency help is dispatched if needed
Who responds to an emergency alert?

A professional monitoring/security team responds immediately and coordinates help.

Does the service contact caregivers or 911 first?

Caregivers are contacted first.
If required, 911 or local emergency services are contacted immediately.

Is professional emergency dispatch included?

Yes. Professional emergency dispatch is included in the service.

Which cellular network does the device use?

Currently, the device operates on the AT&T cellular network.

We are actively expanding coverage, and support for Verizon is planned after the first quarter of 2026.

Coverage availability may vary by location.

Will the device work in areas with weak network coverage?

The device works best where cellular coverage is available.

Can the network be changed if coverage is poor?

If coverage is weak, our team can help check alternative network options.

What is included in the monthly subscription?

The subscription includes:

  • Device connectivity
  • Professional monitoring
  • Emergency response
  • Caregiver notifications
  • App access (optional)
Is there a free trial available?

Yes. We offer a 1-month free trial for the device and mobile app features.

Can I use only the watch service without the app?

Yes. You can use only the watch service without using the app. But we insist to use the app too due to the features giving peace of mind to the caregivers.

How do I contact customer support?

After registration, you will receive:

  • Support phone number
  • Support email
  • Emergency contact details
Will I receive support details after registration?

Yes. All contact details are provided in the welcome kit and user manual.

Where is the company located?

We operate in New Jersey and California.

Is device manufacturing handled by your company?

Yes. We manage software, services, and device integration through our internal teams and partners.

What happens if the device is lost or damaged?

Please contact our support team. We will guide you through the replacement process.

Is device replacement free or paid?

Replacement costs depend on the situation.
For subscribed users, replacement costs are typically minimal or free (subject to confirmation).

How long does the device battery last?

Battery life varies by usage, but the device is designed to last 2-3 days on a full charge.

WARRANTY

Warranty

  • Manufacturing defects in materials and workmanship.
  • Device malfunction under normal, intended use.

Warranty Does Not Cover

  • Physical damage caused by drops, accidents, abuse, or misuse.
  • Cosmetic damage (scratches, dents, cracks) that does not affect device performance.
  • Loss or theft of the device.
  • Consumables such as batteries, straps, or charging cables (unless defective at purchase).

Warranty Service

If your device is found to be defective within the warranty period:

  • We will repair or replace the unit at its discretion.

Additional Notes

  • Extended protection plans may be available separately.
SafeLynk Locket | Gold Family Membership | Mobile App | 24x7 SOS Emergency Dispatch
SafeLynk Locket | Gold Family Membership | Mobile App | 24x7 SOS Emergency Dispatch
$ 49 99 (Subscription: 1 Month Free)
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