mySeniorCareHub - Mobile App | Gold Family Membership | 24x7 SOS Emergency Dispatch | Live Location Tracking

Membership Pass - Gold - mySeniorCareHub

24/7 SOS Emergency Response

Instant connection to help center

Automatic Fall Detection

Alerts sent even if you can’t press button

GPS Location Tracking

Find your loved one anywhere

Family Notification

Alert up to 5 family members

Medication Reminders

Never miss a dose

Vital Monitoring

Track heart rate & activity

BEST VALUE

List Price

^$24⁹⁹/Monthly

Sale Price

^$19⁹⁹/Monthly

Save 20%

4 User Plan

Best Medical Alert Device & App 2026

4.7

(87)

24/7 U.S. Monitoring

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Subscription Plan

Shipping & taxes calculated at checkout.
No hidden activation or cancellation fees.

Customer Reviews

Kinley Lara - New York, New York

"Worth Every Penny for the Security It Brings"

The moment we activated the Golden Family Membership, things just worked. SOS notifications go to all designated family members, location tracking is accurate, and managing devices like watches & lockets is smooth. Support was fast and helpful when I had a question about setting reminders for my parents' routines. This membership doesn't just offer features - it gives real peace of mind.

Alexandra Castro - San Francisco, California

"Perfect for Families with Aging Parents"

We wanted something more than a stand-alone safety device - we wanted a system that keeps everyone connected and informed. The Golden Family Membership is exactly that. From shared alerts to health check updates and fall detection logs, everything is easy to access and understand. Our whole family feels safer, and my parents love the simplicity of it all. Highly recommended for anyone caring for aging relatives.

Nellie Stokes - Paramount, California

"Best Decision We Made for My Parents' Safety & Wellness"

Before the Golden Family Membership, we were juggling multiple apps to check on my parents' health, safety alerts, and location. It was stressful and disorganized. With this membership, everything is in one place - SOS alerts, live location, health status, and activity logs. What impressed me most was how easy everything was to set up and how quickly I could add my entire family. No long waiting, no confusion - just smooth, intuitive features that actually help. If you want a complete safety & health solution for aging loved ones, this membership is worth it.

Braden Hubbard - Elizabeth, New Jersey

"Complete Family Protection Without Multiple Subscriptions"

We used several services before to monitor my dad - one for health, one for alerts, another for fall detection - and managing them was a headache. The Golden Family Membership brought all those services under one umbrella with a single app and one subscription. The real-time alerts, family sharing features, and emergency support are all integrated so well. It's the perfect membership for families who want comprehensive support without the tech stress.

FEATURES

Stay protected with the mySeniorCareHub Gold Family membership plan - your digital safety companion. With coverage for up to 4 premium family accounts under one roof, everyone can stay linked with SOS alerts, live location tracking, and instant family notifications and caregivers.

SAFETY MONITORING

One-tap SOS activation from the app or voice assistant
GPS-based real-time location sharing
Unlimited Notifications to family, caregivers and emergency response teams
24/7 emergency dispatch support nationwide
Geo Fencing Alerts - Keep your loved ones safe at home
Fall Detection

SMART MEDICATION REMINDER

Track Medication Log
Share Medication History with Family Members and Caregivers
Refill Prescription Alerts
Ability to add medication via Camera or from photo library
Kiara - Voice Intelligent Agent will help to keep you safe and provide healthcare support
- Easy to add medication without typing
- Drug Interaction Checker
- Symptom Checker
- Drug Information

VITAL MONITORING

Stay informed about your health with our comprehensive vital monitoring feature. mySeniorCareHub app makes it easy to log daily vitals such

Blood Pressure
Blood Sugar
Heart Rate
Pulse
Oxygen
Temperature

FAQ

Does the smartwatch or smart locket have GPS tracking?

Yes. The SOS smartwatch and the locket are equipped with GPS.

When SOS is activated, the monitoring center immediately receives the device’s location data.

Is live location tracking available to caregivers?

Yes. Through the caregiver mobile app, family members can view the wearer’s location anytime.

What happens when the SOS button is pressed?

When SOS is pressed:

An alert is sent to the monitoring station
Caregivers receive notifications
A trained dispatcher follows protocol
If needed, EMS is dispatched to the GPS location
Monitoring is available 24/7.

Who responds to an emergency alert?

A professional monitoring team responds immediately and coordinates assistance.

Does the service contact caregivers or 911 first?

Caregivers are contacted first.
If there is no confirmation of safety, local EMS or 911 is dispatched.

Is professional emergency dispatch included?

Yes. Professional dispatch services are included in eligible subscription plans.

What features are available in the mobile app?

The app includes:

SOS Alerts
Daily Check-In
Live Location Tracking
Medication Monitoring
Vital Monitoring
Appointment Reminders
Health Records

Can caregivers track medication remotely?

Yes. Caregivers can:

View medication lists
Monitor dose confirmations
Receive missed-dose alerts
Download medication history reports

Can caregivers receive missed medication notifications?

Yes. Real-time push notifications are sent if a dose is missed.
Escalation timing can be configured.

Can the app track medication refills?

Yes. The app monitors medication inventory and sends refill reminders in advance.
Caregivers can also receive refill alerts.

Are app features free?

Yes. All mobile app features are included with an active subscription.

Will the app drain phone battery?

No. The app is designed for low energy usage and typically consumes less than 15% battery per day.

What is Daily Check-In and how does it work?

Daily Check-In reminds the user to confirm they are safe by tapping “I’m OK” in the app.

Caregivers can choose to receive alerts for missed check-ins or both successful and missed check-ins.

What happens if a check-in is missed?

Silver Plan:
After 15 minutes, emergency contacts receive a text notification with last known GPS location.

Gold Plan (24/7 Dispatch):
After 10 minutes, a dispatcher calls the user.
If unanswered, emergency contacts are called.
If no one responds, a wellness check may be requested.

Can I use the mobile app for parents living abroad?

Yes. The app works globally and adjusts notifications based on time zones.

Which plan is recommended for parents living abroad?

The Mobile Silver Subscription Plan is recommended where local dispatch services may not be available.

Is there a free trial available?

Yes. We offer a 1-month free trial.

Can I use only the watch service without the app?

Yes. The device works independently.
However, we highly recommend using the app for full caregiver visibility.

Do I have to sign a long-term contract?

No. There is no long-term contract.
Plans are available monthly, quarterly, or annually.

Can I change my billing cycle date?

We allow a one-time manual billing date change per subscription.

To request this, email support@myseniorcarehub.com with your account details and preferred billing date.

How do I contact customer support?

Support Phone: 838-822-6543
Emergency Dispatch: 855-317-7867
Email: support@myseniorcarehub.com

Will I receive support details after registration?

Yes. All support information is included in your welcome kit and user manual.

Where is the company located?

We operate in Delaware, New Jersey, and California.

Is device manufacturing handled by your company?

We manage software, services, and device integration internally, working with trusted manufacturing partners.