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mySeniorCareHub - Mobile App | Silver Duo Family Membership | Live Location Tracking

SafeLink Membership Pass
SOS Alert

SOS Alert

Instant one click alert to caregiver
Automatic Fall Detection

Automatic Fall Detection

Alerts sent even if you can’t press button
GPS Location Tracking

GPS Location Tracking

Find your loved one anywhere
Family Notification

Family Notification

Alert up to 5 family members
Medication Reminders

Medication Reminders

Never miss a dose
Vital Monitoring

Vital Monitoring

Track heart rate & activity
BEST VALUE
List Price
$1399/Monthly
Sale Price
$999/Monthly
Save 25%
2 User Plan 2 User Plan
Award Badge Best Medical Alert Device & App 2026
4.6
(56)
24/7 U.S. Monitoring
Shipping & taxes calculated at checkout.
No hidden activation or cancellation fees.

Customer Reviews

Alvin Rocha - Memphis, Tennessee

"Perfect for Everyday Family Safety"

From location sharing to emergency alert access, the Silver Family Membership gives us all the basics we care about. Our family started using it immediately, and we were amazed at how easily it keeps everyone connected and informed. Notifications are timely and accurate, and adding family members was simple. This is ideal for families who want safety and connection without complexity.

Nikolas Velazquez - Kansas City, Missouri

"Exactly What We Needed to Stay Connected as a Family"

Our main goal was simple we wanted to stay informed without constantly calling or worrying. The Silver Family Membership made that possible. We receive important alerts, can check location when needed, and share updates easily within the family. Everything is clear and easy to understand, even for family members who aren’t tech-savvy. It helps us stay connected, aware, and reassured without feeling intrusive. This membership fits perfectly into everyday family life and does exactly what it promises.

Michel Thompson - Austin, Texas

"Easy to Set Up & Immediately Helpful"

We signed up for the Silver Family Membership to keep better track of my mom, and I was impressed by how straightforward everything was. The app guided me step-by-step, and within minutes we had alerts and sharing features working without any confusion. The real-time notifications, location access, and family visibility are exactly what we needed. If you want simple, reliable family support without complicated tech, this membership delivers.

Iliana David - Philadelphia, Pennsylvania

"Peace of Mind Without Extra Hassle"

We were paying separately for alerts, tracking, and safety notifications which got confusing and expensive. The Silver Family Membership brings everything together in one affordable plan. Setup was fast and painless, and we started getting meaningful alerts right away. Support answered my question about caregiver access quickly and professionally. Highly recommend for families who want efficiency and value.
FEATURES

Stay protected with the mySeniorCareHub Duo Family membership plan - your digital safety companion. With coverage for up to 2 premium family accounts under one roof, everyone can stay linked with SOS alerts, live location tracking, and instant family notifications and caregivers.

SAFETY MONITORING

  • One-tap SOS activation from the app or voice assistant
  • GPS-based real-time location sharing
  • Geo Fencing Alerts - Keep your loved ones safe at home
  • Fall Detection

SMART MEDICATION REMINDER

  • Track Medication Log
  • Share Medication History with Family Members and Caregivers
  • Refill Prescription Alerts
  • Ability to add medication via Camera or from photo library
  • Kiara - Voice Intelligent Agent will help to keep you safe and provide healthcare support
    • Easy to add medication without typing
    • Drug Interaction Checker
    • Symptom Checker
    • Drug Information

VITAL MONITORING

Stay informed about your health with our comprehensive vital monitoring feature. mySeniorCareHub app makes it easy to log daily vitals such

  • Blood Pressure
  • Blood Sugar
  • Heart Rate
  • Pulse
  • Oxygen
  • Temperature
FAQ
What features are available in the mobile app?

The mobile app allows caregivers to monitor safety and health monitoring.

Safety Monitoring Feature

  • GPS live location
  • Geo Fencing
  • SOS Alert
  • Daily Reassurance
  • Family or Caregiver Notification for emergency
  • Medication reminders
  • Low Battery Alert
  • Monitor device status

Health Monitoring Feature

  • Medication Monitoring
  • Vital Monitoring
  • Manage appointments
  • Maintain health records
  • Drug Interaction
  • Medication Information
  • Symptom Checker
  • Kiara – Voice Health Agent for support
Is GPS live location tracking included?

Yes. Live location tracking is available through the mobile app.

Can caregivers manage medication reminders?

Yes. Medication reminders is included and caregivers can monitor in real-time within the app.

Are app features free?

If you purchase watch or locket subscription, mobile app is included as FREE.

How do you connect the watch to the app that now has member portal account?

Login Credentials are same for Member Portal and Mobile App users for ordering person.

I use a SafeLynk mobile app and I am deaf. Do you offer a smart watch which I can wear on my wrist?

Yes. SafeLynk offers wearable devices such as a watch or locket that can be worn comfortably on your wrist or around your neck.

For individuals who are deaf or hard of hearing, the device and connected smartphone can be set to vibrate mode, so alerts and notifications are received through vibration rather than sound.

This allows you to:

  • Feel emergency alerts instantly
  • Receive vibration notifications for safety alerts
  • Stay connected without relying on audio cues

If you would like assistance selecting the best device option for your needs, our support team is happy to help. Email us at support@myseniorcarehub.com

How do I contact customer support?
Where is your company located?

We operate from New Jersey and California.

Is device manufacturing handled by your company?

We manage software, services, and device integration internally, working with trusted manufacturing partners.

What is the best way to contact.  Phone number, chat?  The telephone contact link just takes you back to this page.

How is this different than 9-1-1?

When you press your button, you’re connected instantly to our 24/7 U.S.-based monitoring center—no need to search for your phone, dial a number or explain who you are. We already know your name, location, and emergency contacts, so we can act fast. Unlike 9-1-1, which only routes you through EMS dispatch, we send the right help right away—whether that’s EMS or someone you trust like a neighbor, caregiver, or family member. It’s faster, more personal, and built around you.

What measures are taken to protect my personal information when using your website?

We take data privacy and security very seriously.

Our website follows strict privacy guidelines and uses 256-bit SSL encryption technology to protect Personally Identifiable Information (PII). This ensures that your personal data

— including contact and account information

— is securely transmitted and protected against unauthorized access.

We are committed to maintaining the confidentiality and security of your information at all times.